Privacy Policy

Last updated: 28 January 2026

This Privacy Policy explains how ProGo UG (“we”, “our”, “us”) collects, uses, and protects personal data when you use the ProGo SaaS platform and website (the “Service”).

We are committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR).

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1. Who we are

Business owner: DAVOS ANASTASIIA STROINA  
Brand / Product name: ProGo  
Contact email: admin@progo.one  
Service type: B2B SaaS communication platform for logistics teams

DAVOS ANASTASIIA STROINA operates the ProGo platform as a commercial business

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2. What data we collect

We may collect the following categories of personal data:

a) Account and contact data

• Name

• Business email address

• Company name

• Role or position

b) Usage data

• Log data (IP address, browser type, device information)

• Pages viewed and features used

• Date and time of access

c) Communication data

• Messages sent to us via contact forms or email

• Support requests and related correspondence

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3. How we use your data

We process personal data only when legally permitted. Data is used to:

• Provide and operate the Service

• Create and manage user accounts

• Communicate with users regarding the Service

• Provide customer support

• Improve and secure the platform

• Comply with legal obligations

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4. Legal basis for processing (GDPR)

We process personal data based on one or more of the following legal grounds:

• Performance of a contract (Art. 6(1)(b) GDPR)

• Legitimate interests (Art. 6(1)(f) GDPR), such as service security and improvement

• Legal obligations (Art. 6(1)(c) GDPR)

• Consent, where required (Art. 6(1)(a) GDPR)

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5. Payments and billing

Payments for ProGo subscriptions are handled by a third-party payment provider (Merchant of Record).

ProGo:

• does not process payment card data

• does not store financial information

• does not provide financial or payment services

All payment-related data is processed solely by the external provider in accordance with their own privacy policies.

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6. Data sharing

We do not sell personal data.

We may share data only with:

• Trusted service providers (hosting, analytics, infrastructure)

• Authorities, if required by law

All processors act under data processing agreements and comply with GDPR.

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7. Data storage and security

• Data is stored on secure servers within the EU or in GDPR-compliant jurisdictions

• We apply technical and organizational measures to protect data

• Access is restricted to authorized personnel only

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8. Data retention

We retain personal data only for as long as necessary:

• While the account is active

• As required by legal or contractual obligations

When data is no longer needed, it is deleted or anonymized.

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9. Your rights (GDPR)

You have the right to:

• Access your personal data

• Rectify inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

To exercise your rights, contact: admin@progo.one

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10. Cookies

We may use essential and analytical cookies to ensure proper operation of the website and Service.

Detailed cookie information may be provided separately.

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11. Third-party links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

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12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be published on this page with a new “Last updated” date.

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13. Contact

If you have any questions about this Privacy Policy or data protection, contact us at:

admin@progo.one

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